Last Updated: November 20, 2025

1. Introduction

This Privacy Policy (the “Policy”) explains how Tops Kitchen Cabinet and Granite, LLC. (“Tops Kitchen,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or interact with www.topskitchen.com (the “Site”).

By using the Site, you acknowledge that you have read and agree to this Policy. If you do not agree, please discontinue use of the Site.


2. Information We Collect

We collect information in two primary ways:

  1. Information you provide directly

  2. Information collected automatically through cookies and similar technologies.

A. Information You Provide

We may collect the following types of personal information when you use our Site or services:

  • Name

  • Email address

  • Phone number

  • Billing or shipping address

  • Payment information (processed through trusted third-party providers; we do not store full payment card details)

  • Account login information (if you create an account)

  • Photos, documents, or files you choose to upload

  • Any information submitted through contact forms, quote forms, checkout forms, or customer service communications

Providing this information is voluntary, but certain services may not be available without it.

B. Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

  • IP address

  • Browser type and version

  • Device information (device type, operating system, unique identifiers)

  • Browsing behavior (pages viewed, time spent on pages, clicks, referring URLs)

  • Approximate location information (based on IP address)

  • Cookies and tracking data

This information helps us maintain the Site, improve user experience, prevent fraud, and analyze performance.

C. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Maintain and secure your account

  • Enable shopping cart and checkout functionality

  • Analyze Site performance

  • Improve user experience

  • Remember your preferences

You may disable cookies in your browser settings, but doing so may affect Site functionality (e.g., checkout or login may not work properly).


3. How We Use Your Information

We may use your information for the following purposes:

A. To Provide and Improve Services

  • Processing orders through WooCommerce

  • Managing accounts and customer profiles

  • Responding to messages, quote requests, and customer inquiries

  • Sending order confirmations, receipts, and shipping updates

  • Delivering newsletters (when subscribed)

B. For Business Operations

  • Analyzing Site usage through Google Analytics

  • Enhancing Site performance and security

  • Preventing fraud, spam, or misuse of the Site

C. For Communication

  • Responding to customer service requests

  • Sending updates about products, services, or policy changes

  • Marketing communications (only if you opt in)

We do not use personal information for profiling, targeted advertising, or automated decision-making.


4. How We Share Your Information

We never sell or share your personal information as defined under CPRA or similar laws.

We may share information only with trusted third-party service providers when necessary to operate our business:

  • Payment processors

  • WooCommerce and related plugins

  • Email delivery providers (e.g., transactional email services)

  • Website hosting and security partners

  • Google Analytics (for traffic analysis)

  • Delivery carriers (for order shipping)

These service providers are permitted to use your information only to perform services on our behalf.

Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws, subpoenas, or court orders

  • Protect our rights, property, or safety or that of our customers

  • Prevent fraud or abuse of the Site


5. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Delete your personal information

  • Opt out of marketing emails

  • Request information about how your data is collected and used

We will not discriminate against you for exercising your privacy rights.

To submit a request, email us at info@topskitchen.com.

We process verified requests within the timeframe required by law (typically 45 days).


6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes in this Policy unless a longer period is required by law.

When data is no longer needed, we securely delete or anonymize it.


7. Security

We take reasonable administrative, technical, and physical measures to safeguard personal information, including but not limited to:

  • Secure hosting

  • SSL encryption

  • Access controls

  • Regular monitoring

However, no method of transmission or storage is 100% secure. You are responsible for keeping your account credentials confidential.


8. Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from anyone under 13.

If we discover we have unintentionally collected such information, we will delete it.


9. Links to Third-Party Websites

Our Site may link to external websites or services that we do not control.
We are not responsible for their privacy practices.
We encourage you to review their privacy policies before providing personal information.


10. Changes to This Policy

We may update this Policy periodically.
Changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Site constitutes acceptance of any changes.


11. Contact Us

If you have questions, privacy requests, or concerns, you may contact us at:

Tops Kitchen Cabinet and Granite, LLC.
12650 NW 107 Ave
Medley, FL 33178
Phone: 305-392-9938
Email: info@topskitchen.com